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Customer Satisfaction

Our Guarantee: Every Hook-Fast product is made of the highest quality materials and is sold with an unqualified guarantee as to workmanship and materials. All attachments are backed by a Lifetime Guarantee. Plating finishes on all merchandise are guaranteed up to 1 year under normal usage. At Hook-Fast we are constantly working to make sure your order is received to your specifications in every detail.

We offer free shipping charges for any Prepaid order over $100.00. We offer rush service and delivery to meet your deadlines. Just call and ask. We will always strive to get your order to you as quickly as possible.

We respond to our customers needs. Our Customers asked us for quicker delivery, an easier ordering process and better value. We responded with our new Quick Ship Program, easier to use order forms, a revised price schedule, on-line ordering and additional payment options. You can contact us anytime via e-mail, phone, fax or mail and speak to a Customer Service Representative with any questions, concerns or requests you may have.